When you submit a form on this website, we receive the details you type in: your name, phone number, email address if you provide one, ZIP code, the service you are asking about, and your message. If you call or email us instead, we receive whatever you share in that conversation. This website does not run accounts, so there is no account information to collect.
Information you submit is used only to respond to your request and arrange service: to call you back, discuss your equipment, and provide a written quote. We do not sell your information, and we do not use it for advertising.
When a form is connected, submissions are delivered through our form provider so we can receive them by email. This website itself is hosted on Vercel. Third-party services load in your browser when you visit: Google Fonts, which supplies the site typefaces; Open-Meteo, which supplies the Cape Coral weather display; and OpenStreetMap, which supplies the service-area map tiles. Those services may receive your IP address and browser details as part of serving their content, under their own privacy policies. The weather request sends no personal information from us.
We do not set advertising or analytics cookies, and we do not run analytics on this website. If a form is not yet connected, the site shows our phone number instead of a form, so nothing is submitted.
We keep submitted details only as long as needed to handle your request. If you want to ask about information you submitted, call us at (239) 645-1620 or email service@josephheatingcooling.com.
If this policy changes, the updated version will appear on this page. Last updated November 2, 2026.
